Respite Care

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Giving Family Carers a Deserved Break While Ensuring Your Loved One Receives Premium, Compassionate Support

Flexible In-Home & Community Respite Care Across Victoria
  • Caring for a family member with a disability, chronic medical condition, or age-related need is a deeply rewarding expression of love. However, constant caregiving can also lead to physical and emotional exhaustion. At My Help Services, we provide professional, flexible respite care designed to give family carers a much-needed break to rest, recharge, attend to personal matters, or step away with total peace of mind.
  • Our respite care services ensure that your loved one’s daily routine is maintained seamlessly by a qualified, friendly local support worker. Serving metropolitan Melbourne and extensive regional Victoria, we provide a safe, nurturing environment where your loved one can thrive while you take the time you need to look after your own well-being.

Request an In-Home Consultation

Call 1300 297 731

  • Registered & Accredited Provider: We operate in strict compliance with the NDIS Quality and Safeguards Commission and the modern Support at Home aged care standards.

  • Guaranteed 24-Hour Intake Response: Caregiver needs can change rapidly. When you contact us for a respite booking, our intake management team guarantees a direct response within 24 hours.

  • Tailored Personal Matching: We match your loved one with a local support worker who shares their interests, respects their cultural background, and understands their explicit medical or sensory needs.

  • Fully Screened Care Experts: Every support worker holds a valid NDIS Worker Screening Check, National Police Check, current first aid qualification, and extensive behavioral and personal care training.

Why Choose My Help Services for Respite Care?

Entrusting the care of a loved one to someone else requires absolute confidence, trust, and professional reliability. My Help Services is trusted by families across Victoria for our responsive and compassionate respite solutions.

Professional in-home and community respite care across Melbourne and Regional Victoria. Registered NDIS & Support at Home provider. Safe, flexible, 24-hr response.

Comprehensive Respite Options We Deliver

Our respite services are fully adaptable to your family's schedule, ranging from a few hours of support during the day to overnight or weekend assistance.

Our core respite care services include:

  • In-Home Respite Support: A qualified support worker visits your home to assist with personal care, meal preparation, medication reminders, and companionship while you take a break.

  • Community Access & Community Outings: Accompanying your loved one to local parks, cinemas, cafes, or community groups, turning respite time into an engaging, fun experience for them.

  • Overnight & Sleepover Care: Providing active night support or reassuring sleepover assistance at home so primary caregivers can get a full night of uninterrupted rest.

  • Emergency & Short-Term Respite: Fast-tracked scheduling support to assist your family during unexpected medical emergencies, sudden illnesses, or urgent work commitments.

  • Daily Skill Building & Activities: Engaging your loved one in their favorite hobbies, arts and crafts, light exercise, or cognitive games during the respite period.

How to Secure Funding for Respite Care (NDIS & Support at Home)

Navigating government funding structures can feel overwhelming, but both the NDIS and the aged care frameworks contain explicit provisions to prevent caregiver burnout. Understanding how to unlock these allocations ensures you get consistent, reliable support.

Securing Respite Care via NDIS Funding

For NDIS participants, respite care is funded primarily through the Core Supports budget under the Assistance with Daily Life registration group. It can cover direct support hours inside the home or out in the community. If you require overnight or extended respite outside the home, it may be categorized under Short-Term Accommodation (STA).

 

To successfully secure or increase respite allocations during an NDIS plan review, you should prepare the following evidence:

 

  • A Carer Impact Statement: A written statement from the primary caregiver outlining the physical, emotional, and social impact of their caregiving role, explicitly stating how respite maintains the stability of the household.

 

  • Functional Capacity Assessment (FCA): Documentation from an Occupational Therapist indicating that the participant requires continuous support and that temporary care substitution is necessary to ensure safety.

 

  • Evidence of Risk: Clearly state the risk to the participant's living arrangements if the primary carer experiences burnout or injury without regular breaks.

Accessing Respite Care via the Support at Home (SAH) Program

The Australian Government's Support at Home program allocates funding across 8 distinct classification levels to support older Victorians. Within this framework, respite care is officially categorized as an Independence Support. Funding is delivered in predictable quarterly allocations rather than an annual lump sum, ensuring consistent access to care throughout the year.

 

To obtain respite care through the Support at Home program:

 

  • Request a My Aged Care Assessment: Contact My Aged Care to schedule a comprehensive assessment via the Single Assessment System. Ensure you clearly articulate the caregiver's need for regular relief during this interview.

 

  • Review Approved Service Items: Once assigned to a funding classification level, review your approved support plan to confirm that "respite care" or "in-home social support" has been explicitly activated.

 

  • Utilize Quarterly Allocations Strategically: Because unspent funds above $1,000 or 10% of your quarterly budget are returned to the government, scheduling regular weekly or fortnightly respite ensures your budget is fully utilized to protect caregiver well-being.

Taking care of yourself is an essential part of taking care of your loved one.

Let our professional, compassionate team give your family the reliable support you deserve.

Contact My Help Services today to arrange a custom respite schedule.

Make a Care Enquiry

Reach out to our friendly team via our online contact form or call us directly on 1300 297 731.

Fast & Guaranteed 24-hour response

Our care managers will review your funding eligibility, discuss your specific requirements, and design a custom care plan.

Begin Your Home Care Services

We match you with a compassionate local support worker and begin your tailored domestic assistance schedule.

We provide dedicated domestic assistance in the following regions:

Greater Metropolitan Melbourne

All Northern, Southern, Eastern, Western Suburbs & surrounding areas.

Traralgon, Moe, Heyfield, Lakes Entrence, Morwell, Sale, Bairnsdale & surrounding areas.

Geelong, Ocean Grove, Torquay, Drysdale, Lara & surrounding areas.

Ballarat, Bacchus Marsh, Creswick, Lexton, Ararat, Daylesford, Maryborough & surrounding areas.

Bendigo, Echuca, Swan Hill, Kyneton, Gisborne & surrounding areas.

Shepparton, Mooroopna, Seymour, Yarrawonga, Kyabram & surrounding areas.

Mildura, Irymple, Red Cliffs, Merbein, Robinvale & surrounding areas.

We’re here to help

Let’s find the right care and support together. Reach out today to discuss your NDIS, Support at Home, or Aged Care needs with our friendly Victorian team.

Frequently asked questions (FAQs)

Yes, absolutely. We highly recommend establishing a regular, recurring schedule. This helps your loved one build a comfortable, trusting relationship with their assigned support worker and ensures you have guaranteed, predictable breaks.

We prioritize continuity of care because we know how important routine is. We aim to match your family with a consistent support worker. If your primary worker is ever unwell or on leave, we will introduce a fully vetted, briefed backup worker ahead of time.

Our intake team responds to all enquiries within 24 hours. In urgent situations—such as a primary carer suddenly being hospitalized—we do everything possible to fast-track our onboarding processes to provide emergency support.