MY HELP PTY LTD.
Registered Support at Home, Aged Care & NDIS Services Across Victoria
We provide a comprehensive range of approved Support at Home, Aged Care, and registered NDIS disability services in Melbourne and regional Victoria. Our dedicated team supports seniors and participants to live safely, with total dignity and independence, in their own homes.
Personal Care
Domestic Assistance
Companionship
Transport
Complex Care
Respite Care
Home Care
Ability Care
Home Maintenance
About My Help Services
Trusted NDIS Support & Care Services Across Victoria
At My Help, we provide compassionate, tailored support at home for seniors, individuals living with a disability, and those managing complex medical conditions. Our dedicated team is committed to delivering premium care directly to your doorstep—whether you are in metropolitan Melbourne or regional Victoria. We empower our participants with professional support at home to live independently, build essential life skills, and confidently connect with their local communities.
Our Services
Comprehensive Support at Home, NDIS & Aged Care Services Across Victoria
Domestic Assistance
Professional support at home with daily household tasks, including house cleaning, meal preparation, laundry, and chores to maintain a safe, hygienic living environment.
Personal Care
Sensitive, respectful personal support at home covering daily essentials like bathing, dressing, grooming, mobility assistance, and personal hygiene to protect your dignity.
Companionship & Social Support
Meaningful social support at home and in the community, helping participants reduce isolation, build confidence, and actively engage in local Victorian community events.
Transport & Community Services
We provide tailored services to assist you with daily travel, grocery shopping, medical appointments, and safely navigating your neighbourhood. Whether you are funded through the NDIS or the Support at Home (SAH) program, we are here to help you maintain your independence.
Complex & High-Intensity Care
Specialized, high-intensity clinical support at home delivered by qualified professionals for participants requiring advanced nursing care or complex medical assistance.
Respite Care
Flexible, short-term support at home or within a community setting, giving primary family caregivers a vital, reliable opportunity to rest and recharge.
Support at Home (Aged Care Funding)
Approved, government-funded ongoing support plans (Classifications 1 to 8) structured to provide long-term care management, independence services, and safety for seniors.
Ability Care & NDIS Core Supports
Tailored NDIS core programs providing necessary support at home and capacity building to empower individuals living with a disability to achieve their ultimate life goals.
Home Modification & Gardening
Practical home maintenance support, security installations, and gardening to ensure your living environment remains completely safe, secure, and accessible.
Regions We Service
Start Your Care Journey Today!
Since 2014, My Help has grown from a local brokerage into one of Victoria’s most trusted registered care agencies. Today, our team brings over 15 years of collective experience across the aged care and disability sectors, having delivered compassionate, reliable support to more than 800+ NDIS participants and home care clients statewide.
How We Can Support You:
- Seamless Support at Home Transition: We help you navigate and transition effortlessly to the new Australian Support at Home program.
- Tailored Care Plans: Custom-designed disability and aged care layouts built around your unique goals.
- Statewide Reach: Dedicated local support workers available anywhere in Victoria.
Our Clients.
Supporting Lives with Trusted Support
Our Working Process
Get started with your care in just 3 simple steps
Make a Care Enquiry
Reach out to our friendly team online or call 1300 297 731. We are here to discuss your unique goals and help you understand your funding options across Victoria. Step 2: The Care Alignment (Completely updated to include Aged Care)
Fast & Guaranteed 24-hour response
We value your time and peace of mind. Our care management team is guaranteed to contact you within 24 hours of your enquiry to review your requirements, confirm eligibility, and confidently map out the next steps of your journey with My Help.
Begin Your Home Care Services
We match you with a qualified, compassionate local support worker. Start receiving premium care and independent living assistance directly in the comfort of your home.
Our Qualified Care Professionals Across Victoria
At My Help, we are incredibly proud of our highly trained, experienced, and screened care professionals. From certified support workers to specialized clinical nurses, our team shares a unified commitment to safety, dignity, and excellence. We carefully match our clients in Melbourne and regional Victoria with local professionals who understand their unique needs, lifestyle goals, and preferred support routines.
Our Victorian Service Coverage Areas
Greater Metropolitan Melbourne
All Northern, Southern, Eastern, & Western Suburbs.
Gippsland
Traralgon, Moe, Heyfield, Lakes Entrence, Morwell, Sale & Bairnsdale.
Geelong & The Surf Coast
Geelong, Ocean Grove, Torquay, Drysdale & Lara.
Ballarat & Central Highlands
Ballarat, Bacchus Marsh, Creswick, Lexton, Ararat, Daylesford & Maryborough.
Bendigo & Loddon Mallee
Bendigo, Echuca, Swan Hill, Kyneton & Gisborne.
Goulburn Valley & Shepparton
Shepparton, Mooroopna, Seymour, Yarrawonga & Kyabram.
Sunraysia & Mildura
Mildura, Irymple, Red Cliffs, Merbein & Robinvale.
While our corporate head office is located in the heart of Melbourne, My Help provides comprehensive Support at Home, Aged Care, and NDIS services throughout metropolitan Melbourne and across regional Victoria.
We deliberately deploy localized teams of care workers across the state to ensure prompt, reliable, and familiar support right in your neighbourhood. No matter where you are located in Victoria, we bring premium care directly to your front door.