Personal Care
Supporting Support at Home (SAH), NDIS Participants and Seniors to Live Comfortably with Independence and Self-Respect
Compassionate & Dignified Personal Care Services Across Victoria
- Managing daily self-care tasks can become challenging due to disability, aging, or illness, but it should never compromise your dignity. At My Help Services, we provide professional, respectful, and highly individualized personal care designed to support your daily wellness and hygiene needs.
- Our fully qualified support workers are trained to assist with your private daily routines gently, discreetly, and in strict accordance with your personal preferences. Serving both metropolitan Melbourne and extensive regional Victoria, we are dedicated to helping you look, feel, and live your best in the comfort of your own home.
Request an In-Home Consultation
Why Trust My Help Services for Your Personal Care?
Personal care is deeply private. We recognize that inviting a professional to assist with intimate hygiene routines requires absolute trust, consistency, and professional boundaries.
- Registered & Accredited Care: We operate fully under the NDIS Quality and Safeguards Commission guidelines and align directly with the Australian Government's Support at Home aged care standards.
- Rigorous Worker Matching: We don't just assign any staff member. We thoughtfully match you with a consistent local support worker based on gender preferences, cultural needs, and personality compatibility.
- Guaranteed 24-Hour Response: Our client intake team understands that personal care situations can change quickly. We guarantee a direct response to your enquiries within 24 hours.
- Highest Clinical & Safety Standards: All care professionals hold mandatory certifications, up-to-date first aid qualifications, clear National Police Checks, and comprehensive insurance.
Professional, dignified personal care services across Melbourne and Regional Victoria. Registered NDIS & Support at Home provider. Safe, respectful, 24-hr response.
Our core personal support services include:
- Showering, Bathing & Bed Baths: Assisting with safe entry and exit from the bathroom, monitoring water temperature, and providing respectful, thorough bathing assistance.
- Dressing, Grooming & Styling: Helping with clothing selection, buttoning, footwear, hair brushing, shaving, and basic skincare routines.
- Toileting, Continence & Commode Care: Respectful assistance with bladder and bowel management, maintaining strict hygiene protocols, and catheter/colostomy bag care if required.
- Morning & Night Routines: Assisting with transitions into and out of bed, transferring safely using hoisting or mobility equipment, and applying evening hygiene care.
- Medication Prompting & Reminders: Ensuring your scheduled medications are taken accurately and on time, helping you stick closely to your doctor's prescriptions.
Tailored Personal Care Services We Provide
Our personal care services are completely flexible, adapting seamlessly to your physical capabilities and medical requirements. We focus on enhancing your independence by helping only where needed.
Accessing Personal Care Funding: NDIS & Support at Home
Our specialist intake coordinators help you navigate your government-funded care paths efficiently so you can securely maximize your budget allocations.
NDIS Assistance with Daily Life (Core Supports)
For NDIS participants, our personal care services fall under the Assistance with Personal Activities category of your Core Supports budget. We work side-by-side with you to build confidence, manage sensory requirements, and master essential self-care milestones that align with your lifestyle goals.
Support at Home Framework (Aged Care Classifications)
As the Australian Government moves forward with the Support at Home transition, personal care remains a foundational service for seniors aiming to live independently. If you have been allocated an ongoing Support at Home package, our staff can seamlessly implement your clinical and personal care directives at home.
Serving Metro Melbourne & Every Corner of Regional Victoria
Google prioritizes businesses with broad geographic relevance. My Help Services provides dependable care teams across the entire state, ensuring rural and regional communities receive the same premium standard of personal care as the capital city.
Make a Care Enquiry
Reach out to our friendly team via our online contact form or call us directly on 1300 297 731.
Fast & Guaranteed 24-hour response
Our care managers will review your funding eligibility, discuss your specific requirements, and design a custom care plan.
Begin Your Home Care Services
We match you with a compassionate local support worker and begin your tailored domestic assistance schedule.
We provide dedicated domestic assistance in the following regions:
Greater Metropolitan Melbourne
All Northern, Southern, Eastern, Western Suburbs & surrounding areas.
Gippsland
Traralgon, Moe, Heyfield, Lakes Entrence, Morwell, Sale, Bairnsdale & surrounding areas.
Geelong & The Surf Coast
Geelong, Ocean Grove, Torquay, Drysdale, Lara & surrounding areas.
Ballarat & Central Highlands
Ballarat, Bacchus Marsh, Creswick, Lexton, Ararat, Daylesford, Maryborough & surrounding areas.
Bendigo & Loddon Mallee
Bendigo, Echuca, Swan Hill, Kyneton, Gisborne & surrounding areas.
Goulburn Valley & Shepparton
Shepparton, Mooroopna, Seymour, Yarrawonga, Kyabram & surrounding areas.
Sunraysia & Mildura
Mildura, Irymple, Red Cliffs, Merbein, Robinvale & surrounding areas.
We’re here to help
Let’s find the right care and support together. Reach out today to discuss your NDIS, Support at Home, or Aged Care needs with our friendly Victorian team.
Frequently asked questions (FAQs)
Can I request a male or female support worker for personal care?
Yes, absolutely. We fully respect your privacy and cultural needs. You have complete choice and control over the gender of the support worker assigned to assist you with your private personal hygiene.
What happens if my regular support worker is sick or on leave?
We prioritize continuity of care, but if your primary support worker is unavailable, our team will proactively schedule a fully briefed, verified replacement worker. We notify you immediately so there are never surprises at your door.
Are your staff trained to handle physical transfers and hoists?
Yes. Our support workers undergo rigorous manual handling training. They are fully qualified to use mechanical lifters, slide sheets, standing hoists, and wheelchair transfer equipment safely and professionally.
Prioritize Your Health, Privacy, and Independence Today
Let our professional team take the worry out of your daily self-care routine. Contact My Help Services today to arrange your gentle, personalized support plan.